Everyone always asks, "what are your payment processing rates?" The only honest answer is, "it depends."

Because the card networks (Visa, MasterCard, Discover, American Express, etc.) set the interchange rates, which make up the vast majority of the cost of accepting card payments, the types of cards you accept, the mix of credit cards versus debit cards, and how you take cards (online, in-person, over the phone) is the only way to even begin to answer that question, and only for card payments. 

Our team will evaluate your current payments system and help determine ways to reduce the total cost of taking payments, which could include adding other payment options such as ACH or crypto, capturing additional information about your payers to reduce the risk of fraud or chargebacks, or even changing your payment model to pass on the cost of your payments to customers who use more expensive payment methods by offering a discount to those who pay with less expensive methods. 

We generally prefer interchange-plus (also called cost-plus) programs because they are transparent by design; all fees we pay are passed through and we set a standard markup which remains the same despite the costs assessed by the card networks and acquiring banks. 

However, we also offer flat rate programs (a set fee no matter the type of card, or where or how it is presented for payment), tiered payment programs (where selected types of cards or methods are 'qualified' at a lower rate, and the rest are 'non-qualified' at a higher rate), and dual pricing (sometimes called cash discount, surcharge, or non-cash adjustment programs) where the costs of accepting cards are passed on to your customers. 

Understanding how you accept payments today, why you want to switch to a different provider, and what experience you want to offer your customers and employees will best determine what type of payment program is the best fit for your organization. 

By its very nature, our platform is completely agnostic; no matter what industry you are in, where you operate, or how you get paid, our flexible, API-driven platform can connect to thousands of other software systems. Whether you are a B2B company, B2C business, nonprofit, or other type of organization, we will design a custom solution with everything you need and nothing you don't. 

Our team is dedicated to your success, before, during and after implementation; our entire business is designed around growing yours because we get paid when you get paid. 

In addition to periodic reviews to ensure your payments technology continues to serve your goals, we also offer premium, 24/7 paid technical support for those partners who require a helpdesk to support their frontline workers. 

Regardless of the size of your organization or how much revenue you make, we promise to treat you with respect and be responsive to your needs.